Contact information

Contact Us

We are here to help with product questions, order updates, returns, and delivery enquiries.

Email: support@qirbex.com
Please include your order number when your message concerns an existing order.

Customer Support Hours: 9:00 a.m. – 5:00 p.m. Eastern Time
We aim to reply within one business day.

Address:
Nanjing Yunyu Guan Technology Co., Ltd.
Room 204-1, No. 501 Zhanqian Road (Ma'an Science & Innovation Park), Ma'an Subdistrict, Luhe District, Nanjing City, Jiangsu Province

Phone: +86 136 4055 0279

Order Tracking

After your order ships, use the tracking number in your shipping confirmation email. You may also check the carrier status through 17TRACK. Tracking events can take several days to appear after dispatch.